Accessibility Statement for Flowers Stepney
Our Accessibility Commitment
At Flowers Stepney, our mission is to bring beauty and joy into every moment. We believe this experience should be accessible to everyone. That is why we are committed to ensuring all customers in Stepney, including those with disabilities, can order flowers from us online with ease. By designing our website for accessibility, we strive to remove barriers and provide a seamless experience for all users.
WCAG 2.1 AA Compliance
To support our goal of digital inclusion, the Flowers Stepney website has been developed with accessibility best practices in mind. We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These international standards guide us in creating digital environments that are perceivable, operable, understandable, and robust. We continually monitor our website to maintain compliance, and updates are regularly made to address new accessibility needs.
Support for Screen Readers
We understand the vital role screen readers play for many users. Our website is built for compatibility with common screen reader software. Structural elements such as headings, lists, forms, and buttons include appropriate labels and ARIA attributes to ensure accurate interpretation by assistive technologies. This allows customers who rely on screen readers to easily navigate, access product information, and complete orders on the Flowers Stepney website.
High Contrast and Visual Design
Accessible Flowers Stepney is about more than technical compliance – it’s about creating a space that is truly user-friendly. We utilise high contrast between text and background to enhance readability for all, including users with low vision or colour blindness. Our design choices ensure that content remains legible and interactive components are easy to identify and use. Font sizes and spacing are chosen for clarity and can be resized to suit user preferences.
Device and Browser Compatibility
We recognise that our customers use various devices, platforms, and browsers when ordering flowers online. Our website is tested and optimised for compatibility across desktop computers, laptops, tablets, and smartphones. We continuously test on different browsers and operating systems to ensure a consistent, accessible flower-ordering experience for Stepney customers, no matter how they access our site.
Continuous Improvement
Flowers Stepney views accessibility as an ongoing effort. Our team regularly reviews new standards and best practices, and we proactively seek feedback from our community. We are open to making adjustments and enhancements to better serve all customers. Periodic audits help guide our improvement process, as we strive to set a welcoming digital standard for ordering flowers online in Stepney.
Contact for Accessibility Issues
We want every visitor to enjoy an effortless online ordering experience. If you encounter any difficulties accessing information or using our website, we encourage you to reach out. Our team is dedicated to addressing and resolving accessibility barriers promptly. Your feedback is invaluable and helps us continue making Flowers Stepney a more inclusive and accessible service for everyone in our local community.
